Social Media Manager - Kifisia

Social Media Manager

We are looking for a Social Media Community Manager who will be responsible for creating and publishing posts, as well as moderating user generated content that appears on our clients’ pages. She/He will work collaboratively with Account Managers, Community Specialists, Graphic Designers, and senior leadership and will report directly to the Social Media Content Specialist Lead.

Key Responsibilities:

Community Strategy 40%

  • Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns. Coordinate with the client, customer service and account teams.
  • Interpret the direction of strategy/planning and creative leads.
  • Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.

Management & Moderation 60%

Listening & Reporting:

  • Utilize social listening tools to generate insights
  • Summarize insights and create actionable, client-facing reports that lead to optimization and support strategic imperatives.

Publishing:

  • Create and maintain Content Calendars
  • Post relevant content in accordance with Content Calendar

Moderation:

  • Review user generated comments and posts according to pre-defined business rules
  • Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
  • Enforce the Social Media Guidelines as defined by the brand.
  • Escalate User Generated Content, where appropriate, to internal and client stakeholders.

Pre-Requisites:

Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.

  • Understanding of popular social networks
  • Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects.
  • Exceptional communication skills within the team.
  • Very high attention to detail.
  • Excellent verbal, written, and presentation skills.
  • Strong collaborator
  • Energetic and enthusiastic with a passion to learn and be taught.
  • Excellent communication and teamwork skills—with the ability to collaborate and work well with others.
  • Highly organized
  • Positive and upbeat attitude.
  • Active Instagram account (public, not private)

Benefits:

  • Amazing company culture
  • Flexible working schedule (arrival from 9.00 am to 10.30 am)
  • Private insurance in cooperation with Eurolife and Bioiatriki
  • One Parking Position at our offices (Down Town Kifisia)
  • Great pay
  • Unlimited Credits at our Arcade Console (Pac Pan) and tournaments in MAME games J
  • lunch break
  • Days-off managed by the employee on a yearly calendar without necessary approval from the administration
  • No extra time than 7,5 to 8 hours a day.
  • Home working in exceptional cases

Required Skills:

  • Undergraduate degree in communications, marketing, advertising, public relations, media studies, business and/or related fields.

Must be located in Athens Greece Applicant will be required to work on site (Kifisia).

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