Ergasianews.gr Η δυνατή φωνή του κόσμου της μισθωτής εργασίας!
Italian Speaking Customer Care Officers - Athens
Reference Number: GR_CCOIT1118
The position:
We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens.
The main responsibilities of the position include:
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Italian speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Type of employment: Full time
Location: Athens, Greece
Please visit our website to submit your online application for this position.
[To send your CV please click here.]
All applications will be treated with strict confidentiality!
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