Sales & Reservations Representative
Main Responsibilities :
- Direct cooperation with Reservations Manager
- Help customers with planning and booking reservations for the hotel.
- Send booking confirmation to guests after processing payments.
- Provide customer service support if there is a problem with payment confirmation or issues navigating a hotel website to book a stay.
- Are responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest.
Qualifications:
- 2-3 years of Reservations and Sales experience
- Hospitality & Tourism Industry Diploma
- Professional appearance
- Commercial sense & negotiation skills
- Accountability & responsibility
- Excellent verbal communication skills
- Friendly and pleasant personality with a positive attitude, inspiring and respectful
- Detail-oriented, passionate and focused on providing high quality results
- Value-driven, self-motivated and adaptive to company ethical standards and cultural sensitivities.
- Proactive and able to perform exceptionally under pressure
- Very good command of English language
- Computer literacy
[To send your CV please click here]
Σχόλια